About

FAQ

  • What are the Lincoln Community Playhouse Policies?

    Ticket Info

    Tickets may be purchased online, by phone or in person at the Lincoln Community Playhouse Box Office.

    To purchase tickets:

    Box Office: The Box Office is located just inside our main doors at 2500 S. 56 Street.

    Walk up hours are:
    Monday through Friday 11am-5pm and two hours before performances.

    Online: Tickets may be reserved online 24 hours a day, seven days a week. You can simply order and then print the tickets at home!

    Phone: Tickets may be purchased by phone at (402) 489-7529 Monday-Friday 11am-5pm and two hours up to curtain on performance evenings and matinees.

    Ticket Policies

    ALL SALES ARE FINAL

    NO REFUNDS-Exchanges can be made for another performance of the same show by bringing your ticket(s) to the Box Office at least 24 hours prior to the date on your ticket.

    There are no refunds or exchanges for inclement weather.

    Your seat is not guaranteed after the posted curtain time. Latecomers will be seated at the discretion of the Ushers and House Manager.

    No recording devices or cameras allowed. Turn off all cell phones and pagers.

    All patrons, regardless of age, must have a ticket. No lap seats for babes in arms are allowed. (No children under the age of 5 will be admitted to Mainstage shows.)

    General

    ALL SALES ARE FINAL-There are no refunds if you need to cancel your enrollment in a class, workshop, or theatre arts academy.

    Smoking is permitted outdoors only, at least 20 feet away from any building entrance and cigarettes must be properly disposed of.

    The Lincoln Community Playhouse is not responsible for lost or stolen items.

    Please remember the Lincoln Community Playhouse is a place of business. Unauthorized use of the office equipment is prohibited. This includes phones, fax machine, copiers, and computers.

    Unwelcome physical contact and abuse and/or verbal battery and profanity directed at Playhouse staff or volunteers is strictly prohibited.

    Doors will open 30 minutes prior to the performance and audience will be admitted into the auditorium. This allows safe and orderly seating of patrons. Please consider this rule when there are multiple performances in one day.

    Performers, directors, crew members, guests, and parents may not stand or be seated in the theater without a ticket during a performance. Parents and guardians who need to pick up children in a production may do so in the lobby area only.

    Backstage, Onstage, Sound Booth, Lighting Booth, and Green Room access is limited to performers and staff ONLY. Unauthorized personnel will be asked to leave the premises due to safety concerns and the discretion of the Playhouse staff.

  • Are there rules of theatre etiquette for audience members?

    Due to copyright law, and as a courtesy to our patrons and cast, all forms of audio, video, and photography are strictly prohibited.

    Please turn off all beepers, cell phones, and noise-producing devices during the performance.

    Please refrain from talking, whispering, humming, or singing along during the performance ... unless the production requires audience participation.

    And no refreshments are permitted in the theatre.

    Those arriving late will be seated at the discretion of theatre management and during an appropriate pause in the performance.

    If you must leave the theatre during the performance, please use the exit doors at the rear.

    Please make sure the production is age-appropriate and that your child can sit quietly for the time the production requires. Ticket Office Agents can answer questions about the subject matter and length of a produciton, if you need guidance.

  • How does the Lincoln Community Playhouse accommodate patrons with special needs?

    The Playhouse is accessible to patrons with restricted mobility or using wheelchairs. In addition, the parking lot is quite close to the building, with spaces reserved for handicapped parking. Automatic doors provide easy access to the Ticket Office and Lobby. Please request accessible seating when you call for tickets.

    Audio enhancement receivers are available at the Ticket Office for patrons who have difficulty hearing.

    Large print programs are available at the Ticket Office for patrons who require enhanced reading materials.

    Please let us know if you have other special needs. We will gladly help.

  • Do you ever cancel performances?

    We do not cancel performances, except in an extreme weather emergency. If we do so, we will issue refunds or exchange your tickets for another performance. We do not issue refunds for unused tickets if we have not cancelled a performance.